This Privacy Policy explains how your information is handled while using the cu66 platform. Continued use of the site constitutes your agreement to this policy.
Cu66 is a trusted online gaming platform in Bangladesh. We believe protecting your privacy is one of our most important responsibilities. Whenever you register, log in, or make a deposit on cu66, certain information is stored in our system. You have the right to know what that information is, how we use it, and when and with whom it may be shared.
This Privacy Policy aims to communicate exactly that — in plain, straightforward language. No hidden clauses, no legal jargon, just the honest truth.
Why Your Data Is Safe at cu66
SSL Encryption
All data transfers on cu66 are secured with 256-bit SSL encryption. Your banking details and passwords are protected from interception at every step.
Never Sold to Third Parties
Cu66 never sells your personal information to advertisers or any third parties. Your data is used solely to provide you with our services.
You're in Control
You can view, correct, or request deletion of your data at any time. Your data belongs to you.
Secure Data Storage
All data stored on cu66's servers is encrypted and protected by firewalls. We are constantly vigilant against unauthorized access.
Protection of KYC Data
National ID or passport details submitted for identity verification are kept strictly confidential and used solely for verification purposes.
Marketing Opt-Out
You can opt out of promotional messages from cu66 at any time. We respect your preferences.
1. Information We Collect
When you register and use our services on cu66, we may collect the following types of information:
| Types of Data | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID Number | At the Time of Registration |
| Contact Information | Mobile Number, Email Address | At the Time of Registration |
| Financial Information | BKash/Nagad Number, Transaction History | During Deposit/Withdrawal |
| Device Information | IP address, browser type, device model | While Browsing the Site |
| Usage Data | Game history, betting records, login logs | While Using the Platform |
We only ask for information that is genuinely necessary to deliver our services properly. Collecting unnecessary data goes against our policy.
2. How Your Information Is Used
Cu66 uses your information for the following purposes:
- Account Management: Creating and maintaining your account, verifying transactions, and ensuring security.
- Service Improvement: Analyzing your usage patterns to deliver a better gaming experience.
- Fraud Prevention: To detect suspicious activity and protect your account.
- Legal Obligations: For KYC verification and compliance with international anti-money laundering regulations.
- Customer Service: To address your questions and resolve any issues.
- Promotional Communications: To send you offers and updates, with your consent. You can opt out at any time.
5. How Long Your Information Is Retained
Cu66 retains your data only for as long as necessary — no longer than required:
- All profile and transaction data is retained for as long as your account remains active.
- Following account closure, some data may be retained for up to 5 years due to legal obligations.
- In fraud cases, relevant data is retained until the investigation is fully resolved.
- Marketing data is promptly deleted after you opt out.
6. How We Protect Your Information
Cu66 protects your data with multiple layers of security:
- All communications are encrypted via TLS/SSL protocols.
- Passwords are never stored in plain text — only hashed versions are kept.
- Regular security audits and penetration testing are conducted.
- Server access is restricted to authorized personnel only.
- Automated alerts are sent for any suspicious login attempts.
- Data backups are encrypted and stored in secure locations.
7. Your Rights
As a cu66 user, you have the following rights:
Right to Access Your Data
You have the right to know what information cu66 holds about you and to receive a copy of it.
Right to Correct Your Data
If any of your information is incorrect, you can request a correction and we will update it promptly.
Right to Delete Your Data
Where there is no legal obligation to retain it, you may request the deletion of your personal data after closing your account.
Right to Restrict Processing
You may request that the use of your data be restricted to specific purposes.
Right to Opt Out of Marketing
You can opt out of promotional emails or messages at any time.
To exercise any of these rights, contact the cu66 support team. We will respond within 7 business days.
8. Information of Minors
Cu66 strictly enforces an 18+ policy. We do not knowingly collect information from anyone under the age of 18. If a minor has registered by mistake, the account will be immediately closed and all associated data will be deleted. Please contact our support team to report such cases.
9. Changes to the Privacy Policy
Cu66 may update this Privacy Policy as needed. For significant changes:
- You will be notified in advance via your registered email or account notifications.
- The "Last Updated" date on this page will be revised accordingly.
- For significant changes, fresh consent may be required.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
Check this page regularly to stay up to date with our latest policy changes.
10. Contact Us
For any privacy-related questions or requests, please contact the cu66 support team:
- Email: [email protected]
- Live Chat: 24/7 Support Available
- Response Time: Within 7 Business Days
Including your account username when submitting a complaint or request will help us assist you more quickly.